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Operations Associate


Chai combines hardware, software, and wetware to bring easy-to-use DNA diagnostics to everyone. Chai's devices and test kits are deployed directly into the field, eliminating costly and slow centralized testing. Our networked devices enable distributed applications, and have enormous implications for scientific research, global health, agtech, food/water safety, and the environment. Most recently, we've deployed our COVID-19 environmental and surveillance testing solutions to organizations around the world.
We are looking for a reliable Operations Associate to help us build our operational capacity and improving efficiency.

What You'll Be Doing

  • Assemble orders for shipment according to specifications and accurately prepare necessary customs paperwork
  • Meticulously maintain records on incoming and outgoing shipments
  • Assist in hands-on production assemblies and finished goods packaging
  • Correspond with customers, carriers, customs agencies, and vendors regarding shipment
  • Coordinate with sales, production, customer support, etc. on shipping and receiving products
  • Report technical and procedural issues to supervisor
  • Proactively recommend quality and productivity improvements
  • Maintain, sort, and organize inventory of materials and supplies
  • Receive shipments, perform incoming inspection, and correspond with vendors regarding damages or shortages
  • Ability to troubleshoot and resolve issues/exceptions related to shipping and receiving on the fly
  • Create procedures/workflows and anything else needed to support operations

Who We're Looking For

  • Associates or Bachelor’s Degree in a manufacturing, operations, or a scientific discipline
  • At least 1 year of experience working in a similar field
  • Observant, detail oriented, and well organized
  • Demonstrated patience to perform repetitive tasks accurately
  • Ability to closely follow procedures and work independently with minimal supervision
  • Great verbal and written communication skills 
  • Ability to work well in a team environment
  • Tech savvy 

We Offer

  • Competitive Pay
  • Paid Holidays + 10 days PTO/year
  • Health/Dental/Vision (premiums paid 99% for employees, 50% for dependents)
  • 401(k) plan
  • Fully stocked kitchen and weekly catered lunch
  • An opportunity to make your mark at a growing startup

About Chai

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
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