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Office Manager


Chai applies the power of molecular diagnostics to real-world applications. By combining our portable qPCR instruments with sophisticated molecular biology, we develop easy-to-use solutions for problems such as COVID surveillance, food & beverage safety, and environmental water quality. Our affordable instruments and open reagent platform are used by some of the most impactful researchers and life science companies around the world.
We're looking for a hard-working and versatile Office Manager to support our staff, keep day-to-day operations running smoothly, maintain a great office environment for employees & visitors.

What You'll Do

  • Keep the office happy through proactive office maintenance, ordering office supplies, snacks, drinks, and porter service to keep break rooms stocked and clean
  • Event planning for group activities, happy hours, and lunches
  • Develops and manages relationships with building management services, vendors, caterers, business technology, and human resources
  • Supporting customer inquiries by phone and email; deescalating customer service issues
  • Supporting the sales team by providing quotations, processing sales orders, and payment transactions
  • Supporting our team through ordering, scheduling, travel planning, coordinating trade show logistics, eCommerce, and looking after miscellaneous tasks
  • Eager to jump in and support the team to drive our collective goals

You Have

  • Bachelor's degree or additional 4 years proven experience
  • 2+ years of related experience at a dynamic and high-growth workplace
  • You love working with people and handling administrative work
  • You exercise independent judgment in the completion of tasks and can work with little supervision in prioritizing responsibilities
  • You're incredibly organized, have superb attention to detail, and tech-savvy
  • You're a fast learner; we are happy to teach the skills you may not have as long as you can learn quickly
  • You have basic knowledge of bookkeeping and experience with relevant software
  • You like working in a fast-paced startup environment and learning new things every day
  • Experience in lease contract negotiation, facilities, and office services management
  • You don't have to have every listed requirement and skill to be an excellent fit - you may even teach us something about what we should be looking for!

We Offer

  • Great compensation package including generous equity
  • Robust medical, dental and vision benefits
  • 401(k) and FSA plans
  • Paid holidays and open vacation policy
  • Fully stocked kitchen and catered weekly lunch
  • An opportunity to make your mark at a growing startup

About Chai

This is an on-site position in our Santa Clara office. Our workforce is fully vaccinated against COVID-19, and proof of vaccination is required for employment.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
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