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Technical Operations Manager / Manufacturing Engineer

Biology is at the core of dozens of industries, so generating biological data creates enormous economic benefits. Chai allows lab-quality tests to be performed on-site, by anyone, at 1/10th the current cost, allowing DNA testing to be deployed at scale, trillion dollar industries to reduce wastes & improve quality, and giving doctors in developing countries access to the same gold-standard diagnostics that are routine in the US.

We're looking to hire a very hands-on Technical Operations Manager to manage our supply chain and production, including on-site pilot & CM scale-up of our hardware manufacturing, and continuous on-site production of our reagents & test kits. This role also involves 50% hands-on sustaining engineering to improve quality and reduce costs, and requires a strong mechanical/manufacturing engineering background.

What you'll be doing

  • Plan, implement, and manage long term bio-instrument production activities, process improvements, and validations
  • Manage day-to-day line operations of on-site hardware pilot-production and ongoing reagent/test kit manufacturing
  • Evaluate, select, and manage US and Asian-based vendors and contract manufacturers; maintain good vendor relationships
  • Design, modify, scale, and maintain manufacturing processes
  • Generate and review engineering and manufacturing documentation including drawings, schematics, BOMs, SOPs, FAIs, and TMs
  • Implement repair procedure to debug, compile, and analyze technical issues
  • Manage supply chain, inventory levels, and purchasing via ERP
  • Provide hands-on support of inspection, assembly, and troubleshooting during production
  • Proactively implement quality and productivity improvements (reduce COGS, increase efficiency, equipment acquisition)
  • Drive performance of NCMRs, root cause analysis, and ECOs
  • Work with cost accountants to manage standard costs and variances

Who we're looking for

  • BS degree in Mechanical, Electrical, Manufacturing Engineering or related field from a reputable institution
  • 5+ years of relevant engineering and 2+ years technical operations experience
  • NPI experience with familiarity of Lean Manufacturing Processes
  • Familiarity with SolidWorks, GD&T, and bio-instrument regulatory standards (cGMP, ISO 13485, ISO 9001, etc.)
  • Demonstrate great working knowledge of DFM with the ability to apply a diverse set of engineering principles to a broad range of assignments
  • Comfortable using electro-mechanical test and assembly equipment
  • Excellent verbal and written communications skills
  • Previous experience with start-ups, high volume production, or operations management a plus
  • Familiarity with compliance standards (UL, FCC, CE, etc.) a plus 

What we offer

  • Meaningful equity in early-stage, disruptive startup
  • Competitive salary
  • Health/Dental/Vision
  • 401(k) plan
  • Flexible vacation policy
  • Fully stocked kitchen + catered lunch on Fridays
  • MacBook Pro, large display, and whatever else you need